Conscia & Graydon

Conscia

“Our trajectory with Graydon is a bit of a boring success story”

Graydon at work

As a financial administrator at Conscia, Niels Van Zijp knows the advantages of credit checks like no one else. They offer certainty and give the ICT company more room to respond to changes.

Exploring

Niels Van Zijp fulfils a supporting role with his administrative team. With the credit reports that Graydon provides, he sets to work to inform the other departments within Conscia, and to estimate the development of (possible) customer relationships.

“After an initial exploratory meeting, I come into the picture to screen the potential customers. I examine their creditworthiness and match it with the amount accounted for. In this way we build relationships that are profitable in the long term.”

Supporting life-saving services

“Conscia is not just an ICT company, we also provide project services. We serve clients such as academic hospitals and airports for whom we build complex networks. From hardware, like routers and switches, to security, data centres and cloud solutions. It's all part of it. It's crazy to see how dependent an operating room is on a network. If the Wi-Fi is off, there is simply no surgery. We play a crucial role in that.”

Why Graydon?

“A huge part of Conscia's customers consist of government institutions: hospitals, schools, financial institutions ... Credit checks are less important, but it is still important to know your customers. Because even a hospital can suddenly get into trouble these days.”

“Credit checks are less important, but it is still important to know your customers.”

“We have about 180 customers who are monitored on a daily basis. With such a large number, it is all the more important to pick up signals in time if something is wrong. And that is exactly the power of the Graydon package. I get an email every time something changes. You can also fine-tune those notifications yourself. Are you interested in knowing that one of your customers has a new director? Then you can get that information.”

“Graydon provides clear reports that you can use immediately. We also actively take information from this that we pass on to the sales team or use it to make decisions during the weekly debtor meeting.”

Fine cooperation

“For me, Graydon definitely makes the difference with its customer contact and we think that is very important as a company. We work hard but have fun and our customers notice that too. For example, we have a 25-year relationship with Schiphol airport. We want to give our customers a real family feeling and are always ready to find solutions together.”

“And I recognise those values at Graydon. When I have to consult with my contact person, we often chat for another half an hour. Stefanie is always ready. It is a very nice collaboration.”

“When I have to consult with my contact person, we often chat for another half an hour.”

A boring success story

“Our trajectory with Graydon is a bit of a boring success story. We've never had major losses or had to act quickly and that's a good sign. We are a solid company. Graydon is primarily an extra insurance policy for us. It is running so well that extra measures are simply not necessary.”

Conscia in brief

4 AREAS OF SPECIALITY: cybersecurity, collaboration, data centre & cloud and networking

THE BEST in Network Management and IT Architecture

FOCUS ON CUSTOMER FOCUS with long, warm and forward-looking collaborations

BENEFITS: Puts people first in organisational digitisation

WEBSITE: https://conscia.com/

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