Credit Manager

The Credit manager has the important task of structurally reducing Days Sales Outstanding (DSO) and depreciations, collecting business and credit information and aiding the organisation to identify risk. In addition, they must constantly keep an eye on further optimisation of operational duties. That means setting up processes more efficiently, automating and handling problems or complaints in a customer-oriented way.

Graydon credit manager / credit management

It is also up to the credit manager to provide the organisation with insights and analysis about customers, prospects and markets, which contribute to optimising working capital and maximising profit margins. In this sense, the credit manager will work closely with, among others, the sales organisation.

A customer portfolio shouldn't actually hold any secrets for a credit manager. Due to the current economic climate in which outstanding receivables and payment terms are not always respected, the challenges for the credit manager are nevertheless great. In addition, the field is becoming increasingly complex due to globalisation and strict laws and regulations. Although, nowadays there are more and more parts of the job package that are taken over by other profiles in the company.

Relevant topics

  • Future of credit management
  • Trade credit fraud
  • Risk & compliance


  • Economic and financial situation
  • Laws and regulations
  • Optimisation of working capital / liquidity


  • Margin management
  • DSO reduction - Optimising Days Sales Outstanding
  • Asset management
  • Process efficiency

Graydon supports you

Graydon can support you to achieve your objectives and to tackle the challenges that your organisation faces. Curious about how we do that and which solutions we have for you? You will discover it here:

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Success Stories
See all cases
  • Adecco

    “We handle an average of 1,000 customers per person in the credit department. Automating part of it is therefore a must.”
    Jocelyne Vandecauter
    Credit Manager, Adecco
    Read more
    Adecco & Graydon, a testimony to a success story
  • Fleetmaxx Solutions

    “We are proud of the service we provide to our customers and strongly believe we get the same back from Graydon.”
    Steve Kershaw
    Head of Credit, Fleetmaxx Solutions
    Read more
    Fleetmaxx Solutions & Graydon, a success story
  • River Mounts

    “The information I get from Graydon is up to date, easy to understand and immediate.”
    Tracey Cooper
    Credit Manager, River Mounts
    Read more
    River Mounts & Graydon, een succesverhaal