Finance, Banking & Insurance

The Finance, Banking & Insurance sector has become highly automated in recent years. Today, parties have access to a large amount of data, which they are increasingly using to offer new services and to optimise their business operations. New legislation and regulations and constant updates, such as the GDPR and anti-money laundering and terrorist financing laws, do not make it easy for companies in the sector. After all, they are obliged to keep their processes up-to-date and to carry out checks to prevent not only financial losses but reputational damage too. 


Overview & Challenges

Single source of truth

In 2021, almost all parties in the industry are busy streamlining their customer and risk acceptance processes. However, different elements from the great flow of data end up in different databases. All organisations therefore wish to control their internal procedures, in which data from customers or suppliers are processed, from one and the same database. The so-called single source of truth. 

Only when a crisis arises, such as the coronavirus pandemic, do different players discover how little they actually know about their customers and suppliers. Are these parties suffering? How big is the impact on the business operations of customers and suppliers? This means that they will pay extra attention to the creditworthiness of their customers to avoid losses due to bankruptcy. 

Database management and Company Ownership

A characteristic of companies in the Finance, Banking & Insurance sector is that the various parties want to significantly reduce the number of separate databases in order to arrive at one comprehensive database containing all the different data elements. This helps them to gain more insight into their customers, to find out at a glance in which business units a customer occurs and to manage data more efficiently. 

In addition, correct handling of laws and regulations is an important motivation for investing in database management and customer due diligence solutions. Institutions that fail to conduct proper customer due diligence or are careless about it face huge fines and a significant risk of reputational damage. 


PSD2, de herziene Payment Services Directive, is een relatief nieuwe Europese wet. Dankzij deze wetgeving kunnen klanten, met toestemming van de rekeninghouder, hun bankgegevens delen met niet-bancaire financiële instellingen. Hierdoor kunnen kredietmanagers de risico’s beter inschatten en misschien nog belangrijker: zien waar kansen liggen om de business verder te ontwikkelen. PSD2 is een volgende stap in ‘open banking’ en vormt dé toekomst van financieel zakendoen.

Meer info

Graydon Insights

Graydon supports various companies in this sector with marketing information solutions, the simplification and optimisation of onboarding processes and the implementation of ownership and compliance checks. 

All these solutions can be easily incorporated into existing databases by using our APIs. 

Success Stories
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  • Crédit Agricole Consumer Finance

    “Any potential losses far outweigh the costs of Graydon services.”
    Roy Busschers
    Strategic Business Development Manager, Crédit Agricole Consumer Finance
    Read more
    CA Consumer Finance & Graydon, a success story
  • NL-Fund

    “The big advantage of Graydon? A fast and user-friendly rating system and an account manager who dares to think along.”
    Frederik Wegener Sleeswijk
    Algemeen Directeur, NL-Fund
    Read more
    NL-Fund & Graydon, a success story
  • Input Adviesgroep

    “To be honest, I don't know if there is a real alternative to Graydon today.”
    Caroline Romijn-Put
    Account Manager, Input Adviesgroep
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    Input Adviesgroep & Graydon, a success story